ITIL

C2D System House’s services are organised on the basis of the recommendations of the ITIL framework (« Information Technology Infrastructure Library »). In other words, they meet a set of standards/best practices recognized on the market as the best to put in place to achieve an efficient management of a company’s information system.


The various software tools that are used by C2D System House’s engineers during their work also adopt these best practices in their design and operation mode.
That is the case for example of (« Gestion Libre du Parc Informatique »/Free IT and Asset Management Software), a solution that supports the management and monitoring of the hardware and software components inventory, of the licenses and computer consumables, as well as the assistance to users. This is also the case for C2D System House deployment tool, Novell ZEN Works.